Customer experience = 71% growth

Womenpreneur

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Learn how to make your business a space of connection and purpose with these tips.

Dear Beloved Reader,

The first week of January, Penelope walks into her shop and notices something unsettling. The shelves are neat, the products perfectly arranged—but there’s barely any foot traffic.

Her business looks polished but lacks consistent profit.

She walks through her shop as if she were a customer, asking: What experience do I want people to have? What’s missing?

This gave her clarity. Penelope doesn’t just want to sell products—she wants to create a space where customers feel inspired and part of a community.

With that vision, she maps out three goals: improving her online presence, running events to engage her audience, and setting up a referral program to reward loyal customers.

By the end of the day, Penelope feels something she hasn’t in months: excitement. ✨ 

She’s not just maintaining her business—she’s building it with purpose.


This story shows that building a strong business goes beyond daily tasks. It’s about having clear goals, staying focused, and creating systems that support your vision. Here’s how to get started:

1️⃣ See Through Your Customer’s Eyes: Step outside your business and into your customer’s shoes. What kind of experience do you want them to have? Where are the gaps between what you envision and what they’re actually encountering? Understanding their perspective is the first step to meaningful improvements.

2️⃣ Zero In on Three Priorities: Avoid the overwhelm of tackling everything at once. Choose three strategic goals that align with your vision—whether it’s refining your sales funnel, launching a signature offer, or strengthening customer relationships. With clear focus, progress becomes not just possible, but inevitable.

3️⃣ Build Systems for Success: Identify the tools and habits that will make your goals achievable. Automate repetitive tasks, schedule regular checkpoints to track progress, and carve out uninterrupted time for deep work. A solid system creates the foundation for sustainable growth.

Here’s to a business year full of purpose and progress,

With magic and wisdom,

thGuardian of the Enchanted 🕊️